1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We where made very welcome given all relevant information, happy with room facilities, all staff friendly and approachable This is our second visit, and will definitely return
Negative section of review
All good
Stockton, United Kingdom
Positive section of review
Beautiful rooms, easy parking, great pub next door and fantastic farm shop opposite for breakfast in the morning and amazing cakes.
Negative section of review
Nothing it was perfect.
Positive section of review
Location, large foyer with lots of seating, good breakfast, good options for bar snacks and meals, friendly staff
Negative section of review
Don’t like the £10 per night parking charge. Understandable in a city centre setting but not in such a rural location. Likely to put me off staying again at what is otherwise a favourite hotel.
Positive section of review
Once again this hotel was fantastic, we will be definitely be staying again, highly recommend staying
Negative section of review
There is nothing to write here
Positive section of review
Very clean, Staff very friendly and helpful
Negative section of review
No safe in the room. The menu in the evening was the same every night.
Positive section of review
Location was great, facilities were good!
Negative section of review
The room wasn't very clean, bathroom was clean, there was all dust under the bed, part of the material was hanging of ! Be weary if you take your dog, on check out we were charge a supplement of £15 per night for our dog, we had already paid extra for our dog then we this charge on checkout!! Wasn't happy as we had already paid £380 !
Positive section of review
Lovely location. Wonderful old building.
Negative section of review
Inflexible breakfast arrangements. Literally locked out of the dining room until 8.30 which delayed our departure. Very few staff available in the bar in the evening.
Sutton Coldfield, United Kingdom
Positive section of review
The staff were acommodating
Negative section of review
I was not warned that the hotel is a night club on a Friday and Saturday and this was no clearly shown on the booking.com website nor told to me when I checked in. I did not sleep and I was there for work. Very Poor.
Positive section of review
Well located for my needs.
Negative section of review
Room was not serviced very well.
Positive section of review
Staff
Negative section of review
The app for food didn't give a choice for kids price otherwise really good stay