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Reviews of St Moritz Hotel 4 stars

Trebetherick, Polzeath, PL27 6SD, United Kingdom

#2 of 12 hotels in Polzeath

Guests' Choice

Review score

Based on 300 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 11 June 2024

    9.0
    Beautiful hotel with friendly staff. Well thought out for guests with umbrellas and beach toys available for guests
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having to leave our building to go to the main restaurant building, especially when it was raining.

    The architecture and history of the building, also the furnishings and rooms were well thought out and of excellent quality. The shuttle bus service was a great addition.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Nice tranquil luxury in busy North Cornwall
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Evening meal was very pricey. Indoor pool was being refurbished.

    Lovely property with fantastic gardens and views. Outstanding breakfast. Nice out door pool area.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    great place for a quick getaway - wil return
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    squeaky toaster in breakfast room constantly making a noise nowhere to sit with a coffee or evening drink outside in the lawned/garden area, only option to sit on the terrace above reception but can't see the wonderful gardens and views from there

    Breakfast was delicious, excellent quality and variety. Nice to have real bread offered and not just supermarket sliced bread Large superking bed in our room was a bonus. Outdoor heated pool - lovely very friendly helpful staff nice tea/coffee tray well stocked in the room room and bathroom very clean, modern new bathroom

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    We wanted a decent overnight for a fair price and that is what we got
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Nice staff; immaculate room; very good value for money. Only ate breakfast in the hotel - perfectly acceptable for the B&B rate.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Pleasant and relaxing stay!
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Not much!

    Clean, friendly staff, and in a great location!

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    A relaxing couple of days with great walks and beaches
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the spa and indoor pool were closed due to a refit that will be completed in the summer

    Fabulous hotel we have stayed a few times the location is great with costal walks and beaches nearby lovely outdoor pool with sea views.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No spa or pool

    Breakfast food choice was good

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Enjoyable stay, clean and friendly. Would return
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No safe in the room. The menu in the evening was the same every night.

    Very clean, Staff very friendly and helpful

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    A good choice. Would stay again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good food and excellent staff

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Excellent Stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Nothing.

    Lovely reception staff, clean comfortable room and great breakfasts. Easy parking near to the room and excellent location. The evening meals were also excellent and we would definitely return.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sink didn't fully drain away and the shower could have been better. Also, the outdoor pool was freezing & the builders woke us up in the morning with their loud chatting just outside our room

    All the staff were welcoming & efficient and the gym was great. Our room was comfortable and the mini bar well stocked. Breakfast was outstanding.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    It's a good stay but better elsewhere
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Creaky bed, bright room at 5am The Sky tv package PIN is in the hotel folder you need this to enter to watch movies. The reception staff in the morning, just ignored you, no morning or hello, even in plain frontal view chatting with each other.

    Check in was fast, we didnt really get most of it but this is the norm for hotels, at least the new receptionist was professional. On entering the room, the receptionist was embarrassed to see very long cobwebs hanging from the ceiling. The room, nice and bright with a mini bar and exactly the same bathroom as we have at home. However, the bed was too small for the room size. The Bed also creaked like a horror movie set, every bodily movement on the bed was creaky. Although the mattress was comfy, the frame was noisy. Too bright, yes, strange enough the room needed better curtains as at 5am we were awake with a bright room. Breakfast was good, however, the staff made it great, very friendly and welcoming. Suggestions Change the creaky bed, but i mean replace it, fit blackout blinds or thicker curtains in the rooms so guests can have a sleep in. Carry out a pre-room check for cleanliness and refresh if necessary. The guests also dont need to know how much money your spending on your new pool, 2million does sound excessive to me though. In summary, minor suggestions, however, quality of sleep is vital for guests and all beds, frames should be thoroughly checked beforehand. The village is about a 20 minute walk, however, since some parts your walking on the road that is just enough for one car, then not recommended to go walking in the evening especially when they cant see you.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The actual place is better than the pictures, which is a nice surprise!

    The breakfast is incredible, not only a full buffet but a cooked-to-order menu as well. Really stellar service, and the hosts should get an A+ for making us feel so cared for and welcome!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    A really lovely quality hotel which was great value for money.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Building work underway and so no indoor pool.

    It was nicely presented and clean. Beautiful fresh flowers all around too!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    A brilliant hotel, very impressive with access to amazing coastal works.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The indoor swimming pool was not available as a new one was being build, apart from that all was good.

    The room was really nice and tidy, The restaurant was amazing and the service/ food was on another level. The short walk to the coast was handy and a nice long walk to rock is a must.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Room was clean but sound proofing not great as we could hear the tv from the room above very clearly

    Breakfast was excellent

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Very comfortable stay, exceeded expectations.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Nothing.

    Very nice hotel, everything very well planned and maintained.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    A good experience, great location, perfect weather
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I was happy with everything

    Enjoyed breakfast. Location suoerb

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Just the job.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was difficult to approach from the Coast Path.

    Comfortable, clean and well staffed.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    It was an enjoyable short break due to the Hotel's location but struggled with sleeping
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The King sized Bed - was the most uncomfortable bed we have slept in in a Hotel. Struggled to get a good night's sleep

    The position of the Hotel

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Lovely sea side break, did everything we wanted to do. Happy to be back home though!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had pre booked the Wild Spa which was ran by the hotel and was told that this has been closed which was a real shame- we were told this is because of the storms which wasn’t the case! So we would have preferred the open and honest reason of why it had been cancelled. We would have liked the spa facilities to be open. When we arrived reception staff did not go into detail and what was included in our stay, this we felt could have been better. The walls in the rooms were very thin so could hear everything! We also did not have air con in the room, there was a fan but this did not work! This was the same as the tv!

    Great location, beautiful scenery everywhere you looked. Could easily walk to the village and beaches. Breakfast at the hotel was excellent, one of the best hotel for breakfast I’ve stayed in!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We hadn't clocked the fact that the pool was closed for refurb, I'm sure we aren't the only ones The pool at the alternative venue was full of children so not the spa experience we expected

    Modern hotel and Location was good for us Minibus was great

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Exceeded expectations! Very friendly and helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Looking forward to their new pool opening!

    Great value, brilliant food and very helpful nice staff!

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lock on hotel room was temperamental and would take a while to get in/lock

    Nice location

    Stayed in March 2024

Showing 1 – 25

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