Trebetherick, Polzeath, PL27 6SD, United Kingdom
#2 of 12 hotels in Polzeath
Guests' ChoiceBased on 300 hotel reviews
8.4Cleanliness
9.1
Comfort
8.9
Location
9.0
Facilities
8.4
Staff
9.4
Value for money
8.2
Free WiFi
6.7
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End of dialog contentReviewed: 11 June 2024
Laura
IrelandHaving to leave our building to go to the main restaurant building, especially when it was raining.
The architecture and history of the building, also the furnishings and rooms were well thought out and of excellent quality. The shuttle bus service was a great addition.
Stayed in May 2024
Reviewed: 28 May 2024
Kristian
United KingdomEvening meal was very pricey. Indoor pool was being refurbished.
Lovely property with fantastic gardens and views. Outstanding breakfast. Nice out door pool area.
Stayed in May 2024
Reviewed: 28 May 2024
Kim
United Kingdomsqueaky toaster in breakfast room constantly making a noise nowhere to sit with a coffee or evening drink outside in the lawned/garden area, only option to sit on the terrace above reception but can't see the wonderful gardens and views from there
Breakfast was delicious, excellent quality and variety. Nice to have real bread offered and not just supermarket sliced bread Large superking bed in our room was a bonus. Outdoor heated pool - lovely very friendly helpful staff nice tea/coffee tray well stocked in the room room and bathroom very clean, modern new bathroom
Stayed in May 2024
Reviewed: 28 May 2024
Simon
United KingdomNothing
Nice staff; immaculate room; very good value for money. Only ate breakfast in the hotel - perfectly acceptable for the B&B rate.
Stayed in May 2024
Reviewed: 27 May 2024
Thomas
United KingdomNot much!
Clean, friendly staff, and in a great location!
Stayed in May 2024
Reviewed: 25 May 2024
Rachel
United KingdomUnfortunately the spa and indoor pool were closed due to a refit that will be completed in the summer
Fabulous hotel we have stayed a few times the location is great with costal walks and beaches nearby lovely outdoor pool with sea views.
Stayed in May 2024
Reviewed: 25 May 2024
Gary
United KingdomNo spa or pool
Breakfast food choice was good
Stayed in May 2024
Reviewed: 20 May 2024
Mary
United KingdomNo safe in the room. The menu in the evening was the same every night.
Very clean, Staff very friendly and helpful
Stayed in May 2024
Reviewed: 15 May 2024
William
United KingdomGood food and excellent staff
Stayed in May 2024
Reviewed: 14 May 2024
John
United KingdomNothing.
Lovely reception staff, clean comfortable room and great breakfasts. Easy parking near to the room and excellent location. The evening meals were also excellent and we would definitely return.
Stayed in May 2024
Reviewed: 12 May 2024
Charlotte
United KingdomThe sink didn't fully drain away and the shower could have been better. Also, the outdoor pool was freezing & the builders woke us up in the morning with their loud chatting just outside our room
All the staff were welcoming & efficient and the gym was great. Our room was comfortable and the mini bar well stocked. Breakfast was outstanding.
Stayed in May 2024
Reviewed: 12 May 2024
Garystribe
United KingdomCreaky bed, bright room at 5am The Sky tv package PIN is in the hotel folder you need this to enter to watch movies. The reception staff in the morning, just ignored you, no morning or hello, even in plain frontal view chatting with each other.
Check in was fast, we didnt really get most of it but this is the norm for hotels, at least the new receptionist was professional. On entering the room, the receptionist was embarrassed to see very long cobwebs hanging from the ceiling. The room, nice and bright with a mini bar and exactly the same bathroom as we have at home. However, the bed was too small for the room size. The Bed also creaked like a horror movie set, every bodily movement on the bed was creaky. Although the mattress was comfy, the frame was noisy. Too bright, yes, strange enough the room needed better curtains as at 5am we were awake with a bright room. Breakfast was good, however, the staff made it great, very friendly and welcoming. Suggestions Change the creaky bed, but i mean replace it, fit blackout blinds or thicker curtains in the rooms so guests can have a sleep in. Carry out a pre-room check for cleanliness and refresh if necessary. The guests also dont need to know how much money your spending on your new pool, 2million does sound excessive to me though. In summary, minor suggestions, however, quality of sleep is vital for guests and all beds, frames should be thoroughly checked beforehand. The village is about a 20 minute walk, however, since some parts your walking on the road that is just enough for one car, then not recommended to go walking in the evening especially when they cant see you.
Stayed in May 2024
Reviewed: 9 May 2024
Tosha
United StatesThe actual place is better than the pictures, which is a nice surprise!
The breakfast is incredible, not only a full buffet but a cooked-to-order menu as well. Really stellar service, and the hosts should get an A+ for making us feel so cared for and welcome!
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United KingdomBuilding work underway and so no indoor pool.
It was nicely presented and clean. Beautiful fresh flowers all around too!
Stayed in May 2024
Reviewed: 5 May 2024
Martin
United KingdomThe indoor swimming pool was not available as a new one was being build, apart from that all was good.
The room was really nice and tidy, The restaurant was amazing and the service/ food was on another level. The short walk to the coast was handy and a nice long walk to rock is a must.
Stayed in May 2024
Reviewed: 29 April 2024
Hilary
United KingdomRoom was clean but sound proofing not great as we could hear the tv from the room above very clearly
Breakfast was excellent
Stayed in April 2024
Reviewed: 25 April 2024
Clive
United KingdomNothing.
Very nice hotel, everything very well planned and maintained.
Stayed in April 2024
Reviewed: 24 April 2024
Fran
United KingdomI was happy with everything
Enjoyed breakfast. Location suoerb
Stayed in April 2024
Reviewed: 23 April 2024
Jeremy
United KingdomIt was difficult to approach from the Coast Path.
Comfortable, clean and well staffed.
Stayed in April 2024
Reviewed: 15 April 2024
Gary
United KingdomThe King sized Bed - was the most uncomfortable bed we have slept in in a Hotel. Struggled to get a good night's sleep
The position of the Hotel
Stayed in April 2024
Reviewed: 15 April 2024
Sophie
United KingdomWe had pre booked the Wild Spa which was ran by the hotel and was told that this has been closed which was a real shame- we were told this is because of the storms which wasn’t the case! So we would have preferred the open and honest reason of why it had been cancelled. We would have liked the spa facilities to be open. When we arrived reception staff did not go into detail and what was included in our stay, this we felt could have been better. The walls in the rooms were very thin so could hear everything! We also did not have air con in the room, there was a fan but this did not work! This was the same as the tv!
Great location, beautiful scenery everywhere you looked. Could easily walk to the village and beaches. Breakfast at the hotel was excellent, one of the best hotel for breakfast I’ve stayed in!
Stayed in April 2024
Reviewed: 15 April 2024
Cannon
United KingdomWe hadn't clocked the fact that the pool was closed for refurb, I'm sure we aren't the only ones The pool at the alternative venue was full of children so not the spa experience we expected
Modern hotel and Location was good for us Minibus was great
Stayed in April 2024
Reviewed: 8 April 2024
Garrick
United KingdomLooking forward to their new pool opening!
Great value, brilliant food and very helpful nice staff!
Stayed in April 2024
Reviewed: 2 April 2024
Liam
United KingdomLock on hotel room was temperamental and would take a while to get in/lock
Nice location
Stayed in March 2024
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