Set in Hakone in the Kanagawa region, with Togendai Station nearby, HESTA Hakone - GUEST HOUSE - provides accommodation with access to a hot spring bath. This 3-star ryokan offers bicycle parking and a shared lounge. The ryokan offers rooms with air conditioning, free private parking and free WiFi. All units feature a safety deposit box. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Hakone-Yumoto Station is 18 km from the ryokan, while Shuzen-ji Temple is 41 km from the property. The nearest airport is Oshima Airport, 84 km from HESTA Hakone - GUEST HOUSE -.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available on-site

Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.8
Comfort
8.6
Value for money
8.3
Location
7.4
Free WiFi
8.8
Low score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Thomas
    Japan Japan
    Fantastic staff! The two young gentlemen behind the desk helped us out so much, and spoke amazing English. We were very impressed.
  • Thomas
    United Kingdom United Kingdom
    Staff on reception, next to lake Ashi, lots of instant food to buy as restaurants aren’t open late, overall very clean
  • Nadine
    Singapore Singapore
    The room was very big. Has tatami and normal bed. The view of the lake was very pretty. Staff was nice and spoke very good english. Helped us with our troubles. The public bath is really nice. Have hair dryer, cotton buds, drinking water, etc.

Property surroundings

Facilities of HESTA Hakone - GUEST HOUSE -
Great facilities! Review score, 8.2

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
Bathroom
  • Towels
Room Amenities
  • Clothes rack
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Laundry
      Additional charge
    Reception services
    • Invoice provided
    Safety & security
    • Key access
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by stairs only
    Wellness
    • Public Bath
    • Hot spring bath
    Languages spoken
    • Japanese

    House rules

    HESTA Hakone - GUEST HOUSE - takes special requests - add in the next step!

    Check-in

    From 16:00 to 21:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Curfew

    Entry to the property will be closed between the hours of 23:00 and 06:00

    Children and beds

    Child policies

    Children older than 13 years are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    No age restriction for check-in. (Only children 13 and older are allowed)

    Mastercard Visa UnionPay credit card UC JCB Diners Club American Express Cash HESTA Hakone - GUEST HOUSE - accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 21:00 and 07:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests under 20 years of age may only check-in with a parent or legal guardian or with legal guardian consent.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    An accommodation tax per person per night is not included in the price and needs to be paid at the property.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 21:00:00 and 07:00:00.

    FAQs about HESTA Hakone - GUEST HOUSE -

    • HESTA Hakone - GUEST HOUSE - offers the following activities / services (charges may apply):

      • Public Bath
      • Hot spring bath

    • HESTA Hakone - GUEST HOUSE - is 5.6 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at HESTA Hakone - GUEST HOUSE - include:

      • Family
      • Quadruple
      • Twin
      • Triple
      • Dormitory Room

    • Check-in at HESTA Hakone - GUEST HOUSE - is from 16:00, and check-out is until 10:00.

    • The prices at HESTA Hakone - GUEST HOUSE - may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.