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Winíka Alterra has an outdoor swimming pool, garden, a terrace and restaurant in Palenque. Featuring a bar, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service and a 24-hour front desk for guests. At the hotel, all rooms have a wardrobe, bed linen and a balcony with a garden view. Palenque Ruins is 12 km from Winíka Alterra, while Central Bus Station foreign buses is 5.2 km from the property. The nearest airport is Palenque International, 8 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 double bed
and
1 sofa bed
or
2 double beds
and
1 sofa bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.2
Cleanliness
9.5
Comfort
9.6
Value for money
8.8
Location
8.7
Free WiFi
8.0
High score for Palenque
Select topics to read reviews:

See what guests loved the most:

  • Alexandre
    France France
    Everything was really great! The garden is really beautiful, full of hummingbirds. Abel the owner and Elena, his daughter, took really good care of us, gave good recommendations and organized our visit to Yaxchilan and Bonampak, with an excellent...
  • Luca
    Italy Italy
    We liked everything, the place , the people , as well as service and cordiality. Beautiful complex of cabins among nature
  • Mirjam
    Switzerland Switzerland
    It is embedded into wonderful nature and the staff is very attentive and very friendly!

Hotel surroundings

Restaurants
1 restaurant on site

  • Winíka
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Facilities of Winíka Alterra
Great facilities! Review score, 9.2

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Room service
  • Restaurant
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Air conditioning
    • Non-smoking throughout
    • Mosquito net
    • Wake-up service
    • Private entrance
    • Packed lunches
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • Pool with view
    • Swimming pool toys
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    Wellness
    • Full body massage
    • Foot massage
    • Neck massage
    • Back massage
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules

    Winíka Alterra takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 13:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Winíka Alterra accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

    FAQs about Winíka Alterra

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Winíka Alterra may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Winíka Alterra include:

      • Family
      • Double

    • Winíka Alterra has 1 restaurant:

      • Winíka

    • Winíka Alterra offers the following activities / services (charges may apply):

      • Massage
      • Neck massage
      • Walking tours
      • Full body massage
      • Swimming Pool
      • Foot massage
      • Back massage

    • Check-in at Winíka Alterra is from 14:00, and check-out is until 13:00.

    • Winíka Alterra is 2 miles from the centre of Palenque. All distances are measured in straight lines. Actual travel distances may vary.