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Featuring an outdoor pool and free WiFi, Hotel Suites Mar Elena is located in Puerto Vallarta. Soriana market is 100 m away. A cable TV is provided in each room at Hotel Suites Mar Elena. The private bathrooms also come with free toiletries. At Hotel Suites Mar Elena you will find a 7am to 11pm front desk and a terrace. Other facilities offered at the property include a shared lounge, a tour desk and luggage storage. The hotel is 2.4 km from Cruise Ship Pier. Lic. Gustavo Diaz Ordaz Airport is 10 minutes' drive away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
and
1 futon bed
1 extra-large double bed
or
2 single beds
2 large double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
7.9
Cleanliness
8.4
Comfort
8.4
Value for money
7.9
Location
8.3
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Amzb
    Canada Canada
    Room was clean. Bed comfortable. The roof top pool is small but nice.
  • Lynn
    Canada Canada
    The hotel was central for that part of Puerto Vallarta. Not mt favourite area but fine for a few days. Good restaurants are found on adjacent streets plus many places for great massages. The roof top pool was what drew me to the place. It was...
  • Bobbie
    Canada Canada
    The pool area, the big room, the elevator. Having a frdge was great.

Hotel surroundings

Facilities of Hotel Suites Mar Elena

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Solarium
  • Fitness centre
Languages spoken
  • English

House rules

Hotel Suites Mar Elena takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MXN 1000 is required on arrival. That's about EUR 55. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Suites Mar Elena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that upon check-in, the guests will receive a bracelet that they must use their entire stay.

Please note that all rooms are smoke free.

Please take to wash the dishes is not an included service.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Suites Mar Elena

  • Room options at Hotel Suites Mar Elena include:

    • Apartment
    • Twin/Double
    • Quadruple

  • Check-in at Hotel Suites Mar Elena is from 15:00, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Suites Mar Elena is 2.7 miles from the centre of Puerto Vallarta. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Suites Mar Elena can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • Continental

  • Hotel Suites Mar Elena offers the following activities / services (charges may apply):

    • Fitness centre
    • Solarium
    • Fitness
    • Public Bath
    • Swimming Pool

  • The prices at Hotel Suites Mar Elena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.